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We stand behind our products, but life can be unpredictable - that's why we have such a trusted warranty program. All Dowco Marine warranty claims are initiated through this website, please fill out all necessary information to help us to work through your claim efficiently. Once we receive your warranty claim, a Dowco Marine representative will follow up with you, within 3 business days. If your claim is within our warranty parameters, we will determine whether your product will be repaired or replaced under warranty. For items that need to be shipped back to Dowco, the shipping to us is your responsibility, we will pay the return shipping back to you. A typical timeframe for processing a warranty can take anywhere from 2-4 weeks, depending on the time of year. Learn more at our Warranty Information page.